106395246 - This doesn't need any action from what I can tell? The ticket is to give notes based on your live chat.
106358012 - This is a complaint ticket, we do state a 5 working day response time for these, it was opened on Wednesday.
We'll respond to the complaint ticket in due course.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
