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- Re: Ticket history
Ticket history
12-12-2014 3:28 PM
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How far back are tickets stored and available for viewing?
I did a search from 01/01/04 to 01/01/05 and nothing was found.
It's not something that's important and worth any time wasted on it but would have been helpful if I could have viewed those in 2004.
I did a search from 01/01/04 to 01/01/05 and nothing was found.
It's not something that's important and worth any time wasted on it but would have been helpful if I could have viewed those in 2004.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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Re: Ticket history
12-12-2014 3:33 PM
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I believe that you can see tickets on the help assistant for 12 months, we can see them here for 2 years, after that they are archived so we're not keeping old data.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Ticket history
12-12-2014 3:38 PM
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No problem.
Thanks for the quick reply, Chris.
Thanks for the quick reply, Chris.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Message 3 of 3
(366 Views)
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