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Thinking of leaving

mrmarkus1981
Grafter
Posts: 647
Registered: 26-02-2008

Thinking of leaving

I've been offered Unlimited with Orange for £2.50 p/m (plus line rental of course) and am thinking about it. Chances of Plusnet matching it if i stay another year?Huh
5 REPLIES
Community Veteran
Posts: 3,382
Thanks: 5
Registered: 18-01-2013

Re: Thinking of leaving

Your best bet is to call the customer retentions in the morning and see what they can offer you if you sign up for another 12-18 months.
Bear in mind the grass isn't always greener and while you might save a few £££, you could end up with a lot of hassle if anything goes wrong.
mrmarkus1981
Grafter
Posts: 647
Registered: 26-02-2008

Re: Thinking of leaving

Been with +Net for about 6-7 years, never had a problem. Times are tough though Sad
Wheel_nut
Grafter
Posts: 886
Registered: 03-08-2007

Re: Thinking of leaving

PlusNet will give you Unlimited BB for £2.50 / month on a 12 month contract ... plus Line Rental of course. They will however add £0.99 for Caller Display and £5.00 per month if you want Anytime calls.
Just call the Options team and wait .... and wait ... and wait in the queue.
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Thinking of leaving

If you are lucky - I didn't  Sad
However if you ring just after 9.00am there are usually very short, if any, queues
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Thinking of leaving

Sorry to hear that you're thinking of leaving. There's not much more I can add that the other's haven't said really, the best bet is to get in touch with the customer options team and see what they can do for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff