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Thinking of Changing Provider

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Newbie
Posts: 3
Registered: ‎17-06-2019

Thinking of Changing Provider

I am one of those who can change provider without paying fees owing to a mistake by Plusnet do I have to phone them to see what other deals they have or can I do it all online. If I change package but stay with them am I treated as a new customer.

 

Thanks

1 REPLY 1
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Moderator
Moderator
Posts: 23,497
Thanks: 4,018
Fixes: 1,032
Registered: ‎11-01-2008

Re: Thinking of Changing Provider

You're best off calling Customer Options Team

Details for Customer options team are on this page https://www.plus.net/help/my-account/thinking-of-leaving/
0800 013 2632

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