The stuck billing issue...

[#1]

Hello again,

I commented here 1 month ago regarding the stuck billing issue (search forum thread: "Billing issues and such") and apparently today you took 3 months of payments from my bank account.

And I'm very happy about this, as it apparently means my time in the stick billing issue is over, right?

However, I would like confirmation that this is the end of the stuck billing issue for me and that from now on I'm being billed monthly, and not quarterly.

Yes, I know I'm a pain for asking for confirmation on this, but I just want it on record that I am being billed monthly and not quarterly.

Many thanks for a prompt reply and continuance of an excellent broadband service!

[#2]

Hi @YouKnowIThatGuy, thanks for getting in touch. 

If your billing has been unsuspended and you've recently received your backdated bill, I can confirm your account has had a fixed applied to it. This means your bills will now continue as normally on a month by month basis.

Let us know if you need anything else