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The "An error has occurred...you cannot make any changes" problem

FIXED
Gustavus
Newbie
Posts: 3
Registered: ‎01-11-2023

The "An error has occurred...you cannot make any changes" problem

Hi, I've seen a lot of posts for this error, which I also have.  Could it be fixed, please?

Thank you!

6 REPLIES 6
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,574
Thanks: 598
Fixes: 99
Registered: ‎27-11-2020

Re: The "An error has occurred...you cannot make any changes" problem

Fix

Evening @Gustavus there was a call feature that hadn't been added on correctly and I have done this now. I would give it 24 hours and if it's not resolved I know how to fix it.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Gustavus
Newbie
Posts: 3
Registered: ‎01-11-2023

Re: The "An error has occurred...you cannot make any changes" problem

Thanks Will - I'll let you know if that fixes it, tomorrow!

Gustavus
Newbie
Posts: 3
Registered: ‎01-11-2023

Re: The "An error has occurred...you cannot make any changes" problem

It's all fine now - many thanks!

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,574
Thanks: 598
Fixes: 99
Registered: ‎27-11-2020

Re: The "An error has occurred...you cannot make any changes" problem

Awesome glad to hear it, if you need anything else just let me know.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Megblake1
Newbie
Posts: 1
Registered: ‎05-04-2024

Re: The "An error has occurred...you cannot make any changes" problem

I have this problem as well. Can you fix it?  Thanks

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 398
Thanks: 165
Fixes: 31
Registered: ‎01-12-2020

Re: The "An error has occurred...you cannot make any changes" problem

Hey @Megblake1, thanks for getting in touch. Can you check your online account and see if you can make changes now? The error message has been removed from the account. You may need to clear cookies and caches before retrying. 

 

Let me know if you still see the same error. 

 Curtis Smith
 Plusnet Help Team