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The Referal letter Wording
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The Referal letter Wording
09-06-2008 10:41 AM
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Just done another referral and noticed that the letter indicates 8 rather than 15 in the
amount of usage.
Is the 15 now not a standard for Option 2 ?
amount of usage.
Is the 15 now not a standard for Option 2 ?
Message 1 of 8
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7 REPLIES 7
Re: The Referal letter Wording
09-06-2008 10:56 AM
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Hi there,
Would you mind showing me the text of the letter that you're referring to?
I had a look on your account and couldn't see any reference to the 8GB product.
Would you mind showing me the text of the letter that you're referring to?
I had a look on your account and couldn't see any reference to the 8GB product.
Message 2 of 8
(812 Views)
Not applicable
Re: The Referal letter Wording
09-06-2008 5:11 PM
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If you visit the portal and hit the 'Make a referral' link on the lower left sidebar, after entering an email address and recipient name etc, the system generates a message with referral link to send.
If you choose the BBYW Option 2 product to recommend, the system populates the message with the old usage limits.
Presumably this applies for all the products, I only checked one of them.
If you choose the BBYW Option 2 product to recommend, the system populates the message with the old usage limits.
Presumably this applies for all the products, I only checked one of them.
Message 3 of 8
(812 Views)
Re: The Referal letter Wording
10-06-2008 4:31 PM
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Thanks.
What you have found is the same as my query.
Are there plans to update the information ?
I would assume so, but it may be an oversight.
What you have found is the same as my query.
Are there plans to update the information ?
I would assume so, but it may be an oversight.
Message 4 of 8
(812 Views)
Not applicable
Re: The Referal letter Wording
10-06-2008 4:57 PM
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I can only presume its an oversight and will be rectified shortly. Shouldn't take the content guys too long to alter it methinks.
Message 5 of 8
(812 Views)
Re: The Referal letter Wording
13-06-2008 3:28 PM
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Hi guys,
I have raised a problem on this with the content team- appears to be an oversight as there are often many pages to update when things are changed.
Thanks for pointing it out, it will be prioritised and fixed asap.
Amy
I have raised a problem on this with the content team- appears to be an oversight as there are often many pages to update when things are changed.
Thanks for pointing it out, it will be prioritised and fixed asap.
Amy
Message 6 of 8
(812 Views)
Re: The Referal letter Wording
17-06-2008 10:57 AM
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This problem is now fixed.
Usage figures are now up to date and Option 4 has been removed from the dropdown list.
Usage figures are now up to date and Option 4 has been removed from the dropdown list.
Message 7 of 8
(812 Views)
Not applicable
Re: The Referal letter Wording
17-06-2008 11:28 AM
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Content team FTW!
Message 8 of 8
(812 Views)
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