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The Referal letter Wording

gweltek
Dabbler
Posts: 20
Registered: ‎06-08-2007

The Referal letter Wording

Just done another referral and noticed that the letter indicates 8 rather than 15 in the
amount of usage.
Is the 15 now not a standard for Option 2  ?
7 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: The Referal letter Wording

Hi there,
Would you mind showing me the text of the letter that you're referring to?
I had a look on your account and couldn't see any reference to the 8GB product.
Not applicable

Re: The Referal letter Wording

If you visit the portal and hit the 'Make a referral' link on the lower left sidebar, after entering an email address and recipient name etc, the system generates a message with referral link to send.
If you choose the BBYW Option 2 product to recommend, the system populates the message with the old usage limits.
Presumably this applies for all the products, I only checked one of them.
gweltek
Dabbler
Posts: 20
Registered: ‎06-08-2007

Re: The Referal letter Wording

Thanks.
What you have found is the same as my query.
Are there plans to update the information ?
I would assume so, but it may be an oversight. Undecided
Not applicable

Re: The Referal letter Wording

I can only presume its an oversight and will be rectified shortly. Shouldn't take the content guys too long to alter it methinks.
aallen
Newbie
Posts: 9
Registered: ‎06-06-2008

Re: The Referal letter Wording

Hi guys,
I have raised a problem on this with the content team- appears to be an oversight as there are often many pages to update when things are changed.
Thanks for pointing it out, it will be prioritised and fixed asap.
Amy
Community Gaffer
Community Gaffer
Posts: 247
Thanks: 1
Registered: ‎07-04-2007

Re: The Referal letter Wording

This problem is now fixed.
Usage figures are now up to date and Option 4 has been removed from the dropdown list.
Not applicable

Re: The Referal letter Wording

Content team FTW!