Thank you for the free broadband
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Thank you for the free broadband
23-10-2010 10:29 AM
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Re: Thank you for the free broadband
23-10-2010 11:19 AM
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Re: Thank you for the free broadband
24-10-2010 4:18 PM
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Qty Description Unit VAT Gross
1 Home Phone Anytime charge for the period 24-09-2010 to 23-10-2010 £9.57 £1.68 £11.25
1 Value charge for the period 24-09-2010 to 23-10-2010 £5.10 £0.89 £5.99
1 Caller Display charge for the period 24-09-2010 to 23-10-2010 £0.84 £0.15 £0.99
Net Amount £15.51
VAT Amount @ 17.5% £2.72
Invoice Total £18.23
just this via e-mail
Qty Description Unit VAT Gross
1 Home Phone Anytime charge for the period 24-10-2010 to 23-11-2010 £9.57 £1.68 £11.25
1 Caller Display charge for the period 24-10-2010 to 23-11-2010 £0.84 £0.15 £0.99
Net Amount £10.42
VAT Amount @ 17.5% £1.82
Invoice Total £12.24
Re: Thank you for the free broadband
24-10-2010 6:40 PM
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Re: Thank you for the free broadband
24-10-2010 6:54 PM
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Re: Thank you for the free broadband
24-10-2010 7:10 PM
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Re: Thank you for the free broadband
24-10-2010 7:13 PM
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Hence the facetious title
Re: Thank you for the free broadband
24-10-2010 11:40 PM
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Re: Thank you for the free broadband
25-10-2010 10:09 AM
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This is just a quick update to say that this problem is being worked on right now. Apologies for the inconvenience that anyone affected by this must be experiencing. I'll monitor the progress of the problem and will reply back to give you an idea of when billing should catch up.
Thanks for your patience.
Re: Thank you for the free broadband
29-10-2010 2:45 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Thank you for the free broadband
29-10-2010 5:24 PM
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Re: Thank you for the free broadband
29-10-2010 6:44 PM
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Re: Thank you for the free broadband
01-11-2010 12:46 PM
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I've been seeking some clarification here as we expected you to be billed by now, it looks like both of your invoice dates have moved on now so your billing is due to catch up next month.
Apologies if this inconveniences either of you. Please feel free to contact me directly if you have any concerns.
Adam
Re: Thank you for the free broadband
01-11-2010 12:51 PM
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Re: Thank you for the free broadband
01-11-2010 2:47 PM
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