In the terms and conditions it shows this, its 5 days later now and im still waiting for e-mail from plusnet to confirm that im switching provider.
I did contact @Gandalf and he told me plusnet have been told about the switch but i still have no contact from them regarding the information stated in the terms and conditions.
How long does it take plusnet to send confirmation e-mail out once they have been told by my new provider about the switch ?
Please note that upon receipt of notification from a new provider that you wish to transfer your service, we will contact you to let you know the consequences of moving your service, including any applicable early termination charges or broadband cessation charges.
