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Talk Evenings & Weekends pro rata charge
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Talk Evenings & Weekends pro rata charge
19-10-2010 2:38 PM
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Hi can anyone tell me what this is?
I got an email informing me that Plusnet will be charging £4.72 for this
I have broadband & home phone with plusnet (free weekends & evenings only) & haven't made any calls
Many thanks
Sammieblue
I got an email informing me that Plusnet will be charging £4.72 for this
I have broadband & home phone with plusnet (free weekends & evenings only) & haven't made any calls
Many thanks
Sammieblue
Message 1 of 4
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Re: Talk Evenings & Weekends pro rata charge
19-10-2010 4:51 PM
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Re: Talk Evenings & Weekends pro rata charge
20-10-2010 1:19 PM
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Thanks Adam.
Payment is scheduled to be taken on the 22nd, will this definitely not be taken?
Also I am being charged for broadband from 1 October 2010 when my account did not go live until 6/10/2010, could I be refunded for those days please?
Many thanks
Sammieblue
Payment is scheduled to be taken on the 22nd, will this definitely not be taken?
Also I am being charged for broadband from 1 October 2010 when my account did not go live until 6/10/2010, could I be refunded for those days please?
Many thanks
Sammieblue
Message 3 of 4
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Re: Talk Evenings & Weekends pro rata charge
20-10-2010 2:17 PM
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Hi sammieblue,
Unfortunately the collection of the payment is in process and will be taken but a refund has been issued for the same amount to balance that. I won't be able to discount the broadband as you already have 3 months free broadband applied.
Jojo
Unfortunately the collection of the payment is in process and will be taken but a refund has been issued for the same amount to balance that. I won't be able to discount the broadband as you already have 3 months free broadband applied.
Jojo
Message 4 of 4
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