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Switching from Plusnet to Vodafone

cbeamo
Browser
Posts: 1
Registered: ‎15-04-2020

Switching from Plusnet to Vodafone

Hi, I have recently tried to switch my ISP from Plusnet to Vodafone. This is a broadband only product.

Vodafone have contacted my saying they can’t complete the switch because Plusnet have ‘special features’ on my telephone line which need removing.

Any ideas what these are?

Many Thanks

1 REPLY 1
Mustrum
Community Veteran
Posts: 3,138
Thanks: 822
Fixes: 73
Registered: ‎13-08-2015

Re: Switching from Plusnet to Vodafone

I don't believe PlusNet does phone only contracts so may be that.

You may want to think how hard fault finding would be with such a complex setup even if you do manage it.