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Switching from BT - heard nothing from Plus net for 6 weeks
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Switching from BT - heard nothing from Plus net for 6 weeks
14-10-2015 12:54 PM
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Hi,
I'm switching from BT Infinity to Plus Net. I signed up late September and have had the welcome letter a few days later with my username, password etc. However, that's it, nothing since.
How long should I have to wait before I get sent a router and get connected?
Thanks
Mike
I'm switching from BT Infinity to Plus Net. I signed up late September and have had the welcome letter a few days later with my username, password etc. However, that's it, nothing since.
How long should I have to wait before I get sent a router and get connected?
Thanks
Mike
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Re: Switching from BT - heard nothing from Plus net for 6 weeks
14-10-2015 12:56 PM
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Re: Switching from BT - heard nothing from Plus net for 6 weeks
14-10-2015 2:23 PM
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Hi Matthew,
I've just had a text saying the router is on the way.
Many thanks
Mike
I've just had a text saying the router is on the way.
Many thanks
Mike
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Re: Switching from BT - heard nothing from Plus net for 6 weeks
14-10-2015 2:41 PM
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Hi Matthew,
Another quick question - will I get sent an Open Reach modem to go with the router or shall I just use my BT HomeHub 5?
Thanks
Mike
Another quick question - will I get sent an Open Reach modem to go with the router or shall I just use my BT HomeHub 5?
Thanks
Mike
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Re: Switching from BT - heard nothing from Plus net for 6 weeks
14-10-2015 3:00 PM
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Message 5 of 5
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- Plusnet Community
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- My Account/Billing
- :
- Re: Switching from BT - heard nothing from Plus ne...