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Maybe a member of the plusnet team can help with this:-
-Tried moving to Sky on 13th July - My Plusnet broadband stopped working as it should
- Sky unable to connect 14th July
- Plusnet apparently have stopped the order
- Fed up of trying to call now - waited an hour twice on hold
- Also my last bill did not include the broadband discount
- I see a ticket on my account that says broadband cease completed on 14th July - Please let me move!
Any help from the staff appreciated but exsiting customers can't get through at the moment only if you are a new one signing up.
This topic has been moved from ADSL Broadband to My Account / Billing