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Switching Provider

Davidrowlands85
Browser
Posts: 2
Registered: ‎27-11-2019

Switching Provider

Evening all,

 

Maybe a member of the plusnet team can help with this:-

 

-Tried moving to Sky on 13th July - My Plusnet broadband stopped working as it should

- Sky unable to connect 14th July

- Plusnet apparently have stopped the order

- Fed up of trying to call now - waited an hour twice on hold

- Also my last bill did not include the broadband discount

- I see a ticket on my account that says broadband cease completed on 14th July - Please let me move!

 

Any help from the staff appreciated but exsiting customers can't get through at the moment only if you are a new one signing up.

 

Regards

David  

1 REPLY 1
dvorak
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Posts: 28,179
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Registered: ‎11-01-2008

Re: Switching Provider


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

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