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Superfast fibre upgrade

Jimedge
Newbie
Posts: 1
Registered: ‎06-03-2020

Superfast fibre upgrade

I upgraded my account to superfast fiber about 12 months ago and was required to enter a new 18 month contract term for this. Can anyone tell me why I had to take on a new contract?

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,073
Thanks: 4,579
Fixes: 1,166
Registered: ‎11-01-2008

Re: Superfast fibre upgrade


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

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daveplus
Pro
Posts: 567
Thanks: 122
Fixes: 7
Registered: ‎25-08-2010

Re: Superfast fibre upgrade

Hi@Jimedge 

Because the specifics of your BB service have changed