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Suddenly unable to view bills

Mardler
Rising Star
Posts: 600
Thanks: 24
Registered: ‎01-07-2012

Suddenly unable to view bills

Was looking at bills then suddenly a blank page with this message:-

"There has been an issue; please consult your system administrator"

Extremely unhelpful.

PN: why is this?

(I had requested a password change but never did it.)

Edit: now working again!

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Suddenly unable to view bills

Thanks for your post @Mardler

We're not aware of any issues that would cause this but I'm glad to hear it's working now.

Let us know if you have any further issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Mardler
Rising Star
Posts: 600
Thanks: 24
Registered: ‎01-07-2012

Re: Suddenly unable to view bills

Thanks, Tom. It kept on working fine so all was good.

FYI, I was checking the cost. We have just had FTTP made available but unfortunately PN can't help so we're off to BT once a few things have been sorted out: the additional cost is minimal.

Cheers.