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Subject access

Browny
Hooked
Posts: 5
Registered: ‎21-07-2018

Subject access

I’m currently having a issue with plusnet and have request a complaint be opened. I asked the advised for my account notes under the telephone rights request, part of the new GDPR, the adviser had no idea what i was talking about and stated i still have to fill a form out and request by letter. Can someone clear up how i attain the information im legally entitled to.
Tags (1)
2 REPLIES 2
Browni
Aspiring Hero
Posts: 2,565
Thanks: 751
Fixes: 52
Registered: ‎02-03-2016

Re: Subject access

Click on the 'Privacy' link at the bottom of most (if not all) Plusnet web pages.
Ex-Plusnetter now living life in the G,fast lane!
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Subject access

Hi @Browny,

 

Help regarding a SAR/DSAR request can be found on the link below.

 

https://www.plus.net/help/legal/privacy-policy/

 

Your complaint is currently in hand with a manager as per your ticket here

 

If there is anything else we may assist you with please let us know.

 

Thank you.