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Subject access
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Subject access
21-07-2018 6:14 PM
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I’m currently having a issue with plusnet and have request a complaint be opened. I asked the advised for my account notes under the telephone rights request, part of the new GDPR, the adviser had no idea what i was talking about and stated i still have to fill a form out and request by letter. Can someone clear up how i attain the information im legally entitled to.
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Re: Subject access
21-07-2018 6:36 PM
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Click on the 'Privacy' link at the bottom of most (if not all) Plusnet web pages.
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Re: Subject access
22-07-2018 3:56 PM
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Hi @Browny,
Help regarding a SAR/DSAR request can be found on the link below.
https://www.plus.net/help/legal/privacy-policy/
Your complaint is currently in hand with a manager as per your ticket here
If there is anything else we may assist you with please let us know.
Thank you.
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