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Strange emails and text re Home Phone

FIXED
198kHz
Seasoned Hero
Posts: 5,120
Thanks: 1,949
Fixes: 32
Registered: ‎30-07-2008

Strange emails and text re Home Phone

At 12:38 today I received two identical emails, headed

Home Phone - Your service is ready to use

At 12:40 a text message advised the same.

Username, phone number and all details are correct.

All rather odd, as my Home Phone service started in September 2013. Roll_eyes

A journey of a thousand sites begins with a single click.

ADSL2+   Billion 7800N
2 REPLIES 2
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Strange emails and text re Home Phone

Fix

Hi @198kHz, thanks for your post.

 

I've checked the account and if I'm completely honest I can't see any reason as to why you've received those emails and the text message.

 

There are no issues with your account and so I can only surmise that they've been sent in error. You can disregard them completely.

 

Please accept my apologies for any inconvenience caused.

198kHz
Seasoned Hero
Posts: 5,120
Thanks: 1,949
Fixes: 32
Registered: ‎30-07-2008

Re: Strange emails and text re Home Phone

@OskarPapa

OK, thanks.  Smiley

A journey of a thousand sites begins with a single click.

ADSL2+   Billion 7800N