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Stop service in March required

luisk73
Newbie
Posts: 4
Registered: ‎29-07-2018

Stop service in March required

Hello

 

I would like to stop the service with plusnet because I am going to move my house and my new one has another provider with a better deal. 

I would like to continue with plusnet up to 5th of March. How do I have to proceed? 

I have not found any way for doing that into my account.

 

Regards

1 REPLY 1
Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,872
Thanks: 205
Fixes: 79
Registered: ‎06-08-2018

Re: Stop service in March required

Hey @luisk73,

Thanks for getting in touch.

 

I would suggest ringing our House moves team on 0800 587 1952 as they will be able to discuss the cancellation of your services and discuss timescales of closure with you. You can ring them during the below opening hours:

8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday

 

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team