Stll no sign of replacement cashback cheque a week later

Cabbagehaul · ‎23-01-2019

I was promised seven days ago that the damaged £50 cashback cheque I was sent had been stopped and a new one issued. Fine but how about sending it to me?? No sign of cheque and I am thinking it hasn't been sent at all.

Strat · ‎14-04-2007

Moderators Note

This topic has been locked in favour of https://community.plus.net/t5/My-Account-Billing/Cashback-Cheque-can-t-be-cashed-because-it-s-glued-...

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OllieC · ‎23-01-2018

Hi Cabbagehaul@

I have checked over your contact with Gandalf@ / Anoush and your ticket can be found here

The message states 14 days not 7 I'm afraid.

We're sorry for any confusion caused.

Kind Regards

Stll no sign of replacement cashback cheque a week later

Stll no sign of replacement cashback cheque a week later

Re: Stll no sign of replacement cashback cheque a week later

Re: Stll no sign of replacement cashback cheque a week later