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Stll no sign of replacement cashback cheque a week later

Cabbagehaul
Hooked
Posts: 9
Thanks: 1
Registered: ‎23-01-2019

Stll no sign of replacement cashback cheque a week later

I was promised seven days ago that the damaged £50 cashback cheque I was sent had been stopped and a new one issued. Fine but how about sending it to me?? No sign of cheque and I am thinking it hasn't been sent at all.

2 REPLIES 2
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Stll no sign of replacement cashback cheque a week later

 


 

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OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Stll no sign of replacement cashback cheque a week later

Hi Cabbagehaul@

 

I have checked over your contact with Gandalf@ / Anoush and your ticket can be found here

 

The message states 14 days not 7 I'm afraid.

 

We're sorry for any confusion caused.

 

Kind Regards