Still waiting for support response to ticket
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Still waiting for support response to ticket
12-04-2020 9:30 PM - edited 12-04-2020 9:31 PM
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Hi
Can someone from Plusnet support please pickup my ticket and respond? It's https://www.plus.net/wizard/?p=view_question&id=200407825
I seem to be being over charged for my broadband.
The last update from an advisor on the ticket was to call (a really bad idea given long wait times due to Covid19) or to respond to an email if I felt I'd been overcharged. I never got an email so have added further clarity to the ticket - which was several days ago now but still no response.
Thank u
Re: Still waiting for support response to ticket
12-04-2020 10:45 PM
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Open another one in the ADSL or fibre forum.
Re: Still waiting for support response to ticket
12-04-2020 10:48 PM
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This topic has been moved from General Chat to Accounts / Billing.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Still waiting for support response to ticket
13-04-2020 5:17 PM
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Thanks for the steer mate - am still a noob to this I'm afraid
Re: Still waiting for support response to ticket
13-04-2020 6:24 PM
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You're very welcome @Paul68
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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