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Still not received email for £75 mastercard as advertised

FIXED
Highlighted
Grafter
Posts: 92
Thanks: 6
Registered: ‎24-05-2009

Re: Still not received email for £75 mastercard as advertised

Hi @abails0105,

How long should we wait after activation for the email?  Nothing received here.

 

Thanks,

Jonny

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Newbie
Posts: 1
Registered: ‎09-09-2020

Re: Still not received email for £75 mastercard as advertised

I also filled in the form two weeks ago now and haven’t received. So would be interested in the response to this query.
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Dabbler
Posts: 13
Registered: ‎27-07-2020

Re: Still not received email for £75 mastercard as advertised

They say under 10 days. But they never send it, then claim they did.

It’s only by spending a lot of time complaining that they finally give in.

They fixed my problem after my many many attempts Of getting answers.
And I have just received £2 bar of chocolate in the post from plusnet, to apologise for trying to rip me off £75.

Nice...

Highlighted
Newbie
Posts: 2
Registered: ‎07-09-2020

Re: Still not received email for £75 mastercard as advertised

Hi Adam, 

 

I am really sorry I missed this message, I don't know how I missed the calls you made. Could you please raise another ticket and I will be sure to keep an eye on my emails this time as I have still not received the MasterCard as of yet. 

 

BW