Still no services?????
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Still no services?????
08-01-2011 7:13 PM
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I got on the phone to plusnet yesterday and paid my oustanding balance
I was then told my service would resume within a few hours but i am still
Without phone and broadband still waiting on customer support to reply
Are plusnet always so slow or have i been forgotten about?
Re: Still no services?????
09-01-2011 10:39 AM
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To again be told my services were now fixed and yet again im lied to!!!!
Has anyone used the post office are they any good at actually providing
A service????
Re: Still no services?????
09-01-2011 10:54 AM
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Re: Still no services?????
10-01-2011 12:03 PM
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Checking your account it seems the order to re-enable your phone line should have completed today, please can you let us know if that's not the case? I'm very sorry for the delay.
Re: Still no services?????
10-01-2011 5:54 PM
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Re: Still no services?????
11-01-2011 11:16 AM
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Quote from: Matt Hi XxxR4NGERxxX,
Checking your account it seems the order to re-enable your phone line should have completed today, please can you let us know if that's not the case? I'm very sorry for the delay.
Still nothing today possibly?
Re: Still no services?????
11-01-2011 11:21 AM
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Re: Still no services?????
11-01-2011 11:27 AM
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BT makin plusnet look bad yet again!
Re: Still no services?????
11-01-2011 3:12 PM
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Apologies for any confusion, as always when I pick up on these things feedback has been given as we could have spotted that the line had been stopped slightly sooner.
Adam.
Re: Still no services?????
11-01-2011 9:23 PM
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Re: Still no services?????
12-01-2011 5:03 PM
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Re: Still no services?????
12-01-2011 5:48 PM
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Re: Still no services?????
13-01-2011 10:25 AM
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I'm just picking this up with a member of our provisioning team now. We'll have you back online soon. I'll confirm a date for you ASAP as soon as the relevant order has been placed.
Adam.
Re: Still no services?????
13-01-2011 12:54 PM
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Re: Still no services?????
13-01-2011 1:44 PM
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Is this somethin at my end?
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