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Still no Final Bill

jb68
Grafter
Posts: 37
Thanks: 4
Registered: ‎21-06-2019

Still no Final Bill

Hi,

 

I moved to a different provider 9th of April this month and phoned plus net to cancel my services, they agreed to waiver any fees and proceed to cancel the account as I gave notice in February, I have received emails that my account and BT Sports has been cancelled but I still have access to Bt Sports and my billing date is usually 23/24th of every month but haven't been given one.

 

Any advice what to do. Thanks

2 REPLIES 2
agedgopher
Seasoned Pro
Posts: 413
Thanks: 274
Fixes: 12
Registered: ‎02-12-2016

Re: Still no Final Bill

Plusnet normally generate a final bill 21 days after closure of the service.

jb68
Grafter
Posts: 37
Thanks: 4
Registered: ‎21-06-2019

Re: Still no Final Bill

Ahhh would make sense