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Still being charged

skuffdj
Grafter
Posts: 104
Registered: ‎09-05-2009

Still being charged

I left PN about 2-3 months ago to join TalkTalk, and just noticed today that i am still being charged £19.99 from Plusnet.. Could someone please rectify this as ive noticed another payment is being taken in a few days
2 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: ‎05-04-2007

Re: Still being charged

Hi there,
Looks like we never got notification of your migration out. I've changed the account to a free one now, and raised a ticket to refund you once the payment goes through.
skuffdj
Grafter
Posts: 104
Registered: ‎09-05-2009

Re: Still being charged

Ok thanks