cancel
Showing results for 
Search instead for 
Did you mean: 

Still being charged for Annex M (I'm not on ADSL2)

mattewan
Grafter
Posts: 64
Registered: ‎30-11-2009

Still being charged for Annex M (I'm not on ADSL2)

Hello,
I submitted a ticket (#49619171) on the 7th Dec in regards to being charged for AnnexM on my account.
I have been on an ADSL1 exchange since July but I am still being charged for AnnexM.
Could someone look at my ticket please... as it seems to be dragging on a lot longer than I would have expected.
Thanks
1 REPLY
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Still being charged for Annex M (I'm not on ADSL2)

Hi there,
Just checked the account and it looks like the ticket's been picked up for you? Hope it's all sorted, please let us know if not and sorry for the delay in replying.