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Static ip

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Newbie
Posts: 2
Registered: ‎31-03-2020

Static ip

I have had this added to last bill for £5.
Why and please remove.
4 REPLIES 4
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Moderator
Moderator
Posts: 24,063
Thanks: 4,227
Fixes: 1,081
Registered: ‎11-01-2008

Re: Static ip


Moderators Note


This topic has been moved from Fibre to My Account/ Billing 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
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Newbie
Posts: 2
Registered: ‎31-03-2020

Re: Static ip

I have not got a clue what this means.

I asked for the charge for Static IP to be removed from my bill, as I have not requested it.
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Moderator
Moderator
Posts: 24,063
Thanks: 4,227
Fixes: 1,081
Registered: ‎11-01-2008

Re: Static ip

I just moved it to the correct area of the forum.
A staff member will need to assist you with your query
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Plusnet Help Team
Plusnet Help Team
Posts: 46
Thanks: 10
Fixes: 1
Registered: ‎09-03-2020

Re: Static ip

Hi Salecc,

 

Thank you for your message, and I am sorry to note the inconvenience.

 

So that I may assist you further, please can you private message me your account username?

 

Best Wishes

- Ken

 Ken Bryant
 Plusnet Help Team