Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Speaking Clock
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Speaking Clock
Speaking Clock
26-01-2015 7:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Could a member of staff look into this please, neither I or any member of my family made this call
( Maybe an engineer test call)
Thanks
Could a member of staff look into this please, neither I or any member of my family made this call
( Maybe an engineer test call)
Thanks
Message 1 of 9
(1,775 Views)
8 REPLIES 8
Re: Speaking Clock
27-01-2015 7:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you on FTTC? Did you have any engineers visits that day?
Message 2 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Thanks for responding,no and no,
any staff replies please?
Thanks for responding,no and no,
any staff replies please?
Message 3 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 12:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Four staff online this morning and not one response?
Message 4 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 12:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good morning,
@2u2me
Let me just take a look into this.
I will be back to you with more information as quickly as possible!
@2u2me
Let me just take a look into this.
I will be back to you with more information as quickly as possible!
Message 5 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 1:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey,
@2u2me
If you haven't had any Engineer visits that would rule out the engineer test call.
Have you got a sky box connected to your phone?
@2u2me
If you haven't had any Engineer visits that would rule out the engineer test call.
Have you got a sky box connected to your phone?
Message 6 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 2:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey
No sky box and I suggested engineers test call loosely (having worked for them for over twenty years and know a line can be tapped on anywhere in the network)
Thanks
No sky box and I suggested engineers test call loosely (having worked for them for over twenty years and know a line can be tapped on anywhere in the network)
Thanks
Message 7 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 3:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey,
@2u2me
In the past I have seen boxes that connect via the telephone produce charges similar to yours.However, not having a sky box or similar products connected this is probably not the case.
I can' t not see any other reason than the other suggested!!!!!!! I didn't want to go down that road as this should not be happening :S
I will get the call charge refunded.
Could you please make me aware if this happens again???
@2u2me
In the past I have seen boxes that connect via the telephone produce charges similar to yours.However, not having a sky box or similar products connected this is probably not the case.
I can' t not see any other reason than the other suggested!!!!!!! I didn't want to go down that road as this should not be happening :S
I will get the call charge refunded.
Could you please make me aware if this happens again???
Message 8 of 9
(753 Views)
Re: Speaking Clock
27-01-2015 7:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Certainty will, much appreciated
Message 9 of 9
(753 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page