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Sort this out Plusnet or I’m Leaving.

check-ur-bill
Newbie
Posts: 1
Registered: ‎02-08-2019

Sort this out Plusnet or I’m Leaving.

on ‎02-08-2019 11:35 AM - last edited on ‎02-08-2019 11:54 AM by

My bill is always around £50 we have unlimited uk calls and adsl.
last month my bill was £75 this month its £101 so i checked on your site and see you are charging me twice for everything, Sort this out and stop ripping off your customers!

Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.

Moderator's note by Dick (Strat): Insult(s) removed as per Forum rules.

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Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Sort this out Plusnet or I’m Leaving.

‎02-08-2019 1:02 PM

Hello @check-ur-bill

 

I am deeply sorry to hear about the recent invoice you have received.

 

I can see you have spoken with a member of our team not long ago regarding your query. A ticket has been noted on your account which you can view by Clicking Here

 

If you need any further assistance on this matter, please feel free to get back in touch with us.

 

Kind regards.

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