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Sorry to interrupt your browsing... ?????
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- Sorry to interrupt your browsing... ?????
Sorry to interrupt your browsing... ?????
18-11-2011 12:31 PM
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I pay my bill by direct debit and the money left my bank account this morning.
I've just restarted my router and when I tried to do a BT speed test I got the attached message.
It seems the only sites I can browse to are Plusnet ones.
I don't understand. Please help.
I've just restarted my router and when I tried to do a BT speed test I got the attached message.
It seems the only sites I can browse to are Plusnet ones.
I don't understand. Please help.
Message 1 of 6
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Re: Sorry to interrupt your browsing... ?????
18-11-2011 1:25 PM
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Hi MrT,
Hi, don't worry, your account is ok. Just power down your router for a couple of minutes and that should clear that.
Jojo
Hi, don't worry, your account is ok. Just power down your router for a couple of minutes and that should clear that.
Jojo
Message 2 of 6
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Re: Sorry to interrupt your browsing... ?????
18-11-2011 2:32 PM
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Thanks Jojo. All is well again.
Message 3 of 6
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Re: Sorry to interrupt your browsing... ?????
28-11-2011 5:27 PM
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Me too – last payment cleared 14 days ago, nothing outstanding, yet put to the trouble of calling PN and being put on hold for some minutes – while listening to messages about how good their service is and how I could find answers to all sorts of other, irrelevant, questions in the help pages.
The rep I finally spoke to told me PN have only known about this for a couple of days – from the dates in this thread that is clearly untrue –, and that it is not listed on the Service Status pages.
Really quite annoying!
The rep I finally spoke to told me PN have only known about this for a couple of days – from the dates in this thread that is clearly untrue –, and that it is not listed on the Service Status pages.
Really quite annoying!
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Re: Sorry to interrupt your browsing... ?????
02-12-2011 5:19 PM
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even more annoying when you can't log into a conference call for work because of it happening for the forth time after the magic "reset your router and we won't bother to do anything" trick...
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Re: Sorry to interrupt your browsing... ?????
03-12-2011 10:09 AM
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Quote from: MrT when I tried to do a BT speed test I got the attached message.
Quote from: Petard The rep I finally spoke to told me PN have only known about this for a couple of days – from the dates in this thread that is clearly untrue
Maybe OT? Maybe WIP?
Communication between BT and Plusnet leaves a bit to be desired.
(ps I'm on the cheap value package for what it's worth - but that's an entirely different point in question)
Later....
Message 6 of 6
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- Sorry to interrupt your browsing... ?????