So after a long time of putting up with plusnet, ive had it, i'm leaving, i just would like one of the staffers to confirm that my account be transferred over to now tv broadband on the 5th April as has been agreed.
I cant believe that a company who's USP is 'customer service' can be soooooo bad at it. 90 minutes in a call queue? Standard. 14 days without service? Happened on a couple of occasions
But now you appear to be billing me at random points in the month for random amounts of money. The past 3 monthly bills have been on differing dates. They have all been for different amounts...why?
No on 2nd thoughts i dont care, im off , wish me luck with now tv. Ho-e you learn to bill people properly one day...you suck!