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Six weeks - no £50 cashback

Posts: 3
Registered: ‎01-04-2016

Six weeks - no £50 cashback

As above still waiting for £50 cashback after six weeks. When can it be expected to arrive? Think cashback form should be changed to reflect actual waiting time.
Plusnet Help Team
Plusnet Help Team
Posts: 4,511
Thanks: 1,026
Fixes: 201
Registered: ‎25-03-2015

Re: Six weeks - no £50 cashback

Unfortunately the redemption forms for cashback cheques will have been completed before the unforeseen delays occurred.
I'll check your account tomorrow when I'm in the office to find out what's happening with this for you. As the forum will be in read-only mode tomorrow, I'll provide an update via your account.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team