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Signed up for a new contract, LRS not applied to bill

DJ1UK
Grafter
Posts: 76
Registered: ‎14-04-2007

Signed up for a new contract, LRS not applied to bill

‎26-03-2021 2:51 PM

Hi


I recently signed up for a new 18 month contract as I had 6 months left on my Line Rental Saver.

 

Latest bill is quite confusing with multiple charges and credits, but it is much higher than expected and my LRS has not been applied.

 

Can this be looked into?

 

Thanks, John.

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DJ1UK
Grafter
Posts: 76
Registered: ‎14-04-2007

Re: Signed up for a new contract, LRS not applied to bill

‎26-03-2021 4:33 PM

Being investigated under ticket #212819142.

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