Sick of failed billing issue please fix asap

[#1]

I have this failed billing issue, AGAIN and get get this issue sorted, direct debit doesn't go out till the 10th I havnt even had the 2 week acknowledgement. Can someone please for the love of God sort this? I can't even get in my account to live chat, pay the bill or anything. This is the only way I can speak to you.

[#2]

Hi @Preditaextreme

I'm sorry that the billing issue on your account is ongoing. I can see that my colleagues are tracking this for you here.

Having reviewed your account, it looks like the restrictions have now been removed?

Thanks

Dave