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Shot in the foot

Posts: 2
Thanks: 1
Registered: ‎09-09-2016

Shot in the foot

Well it seems that Plusnet has shot themselves in the foot.

 How can I send an email message regarding the account renewal issues please ?

 I cannot live chat any more , or it seems raise a ticket and I do not have social media .. although a friend sent a message to Plusnet and got a robot reply which said look on the site . The account is completely messed up .. oh I forgot to mention the account holder is totally deaf and late 80,s so cannot really use the phone !!! 

 hmm how to mess customer service up in one easy way .. 

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