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Settling my account

Goonstar
Newbie
Posts: 1
Registered: 12-12-2015

Settling my account

I closed my account about 4 weeks ago. I received an e-mail from plus.net 2 days ago saying that there is a closing amount that needs to be settled(cancellation charges) and to call the centre to settle this. everytime I call the waiting time meant to be 45 minutes, but ends up being longer and I am fed up. I want to know whether there is another to settle this account without further delay? Perhaps some account details for an interent payment or a page for doing a credit card payment.
Thank you for any helpful suggestions in advance
2 REPLIES
MelRocks
Grafter
Posts: 87
Thanks: 1
Registered: 02-11-2015

Re: Settling my account

Hi there,
I'm sorry to hear about this, unfortunately when the account is closed, there is no way to pay this online. You need to call in to settle any final bills I'm afraid. Apologies for any inconvenience this may cause.
Moderator
Moderator
Posts: 26,963
Thanks: 1,759
Fixes: 135
Registered: 14-04-2007

Re: Settling my account

dick:green Superfluous poll removed.

Customer and Forum Moderator.