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Set limit on account

germanintheuk
Newbie
Posts: 1
Registered: 01-03-2015

Set limit on account

I want to set up a limit of 15 Pounds on my account, which means, I cannot spent more than 15 Pounds on calls. How can I do that?
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Set limit on account

You can't reduce it from the portal
You would need to raise a ticket
HOWEVER
If you reach the limit your line will be blocked and you will get hit with a charge of £5.76 http://www.plus.net/support/phone/credit-limit-and-top-ups-guide.shtml
Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Set limit on account

Also because of the delay in Plusnet processing the calls, you could make loads more calls after the one that puts you over the limit and Plusnet implementing the block.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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