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Service bill

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Posts: 1
Registered: ‎09-08-2021

Service bill

What does this extra charge mean. Got a email saying money will leave my account for my service?? Can you please help
Posts: 15,132
Thanks: 6,384
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Registered: ‎04-11-2014

Re: Service bill


Details of the charge might help in getting you an answer.

Truth is like a threshing machine; tender sensibilities must keep out of the way.
Herman Melville
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Registered: ‎11-01-2008

Re: Service bill

Moderators Note

This topic has been moved from Chat to My Account/ Billing 

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Aspiring Hero
Posts: 2,180
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Registered: ‎07-07-2009

Re: Service bill

@littlestu88  This sounds like the text in an e-mail informing you that your bill is ready.

Something like ..... 

We'll soon be taking a payment of £x.xx for your service. This will leave your account on or after 26th July 2021.

Why do you think it is an extra charge?

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: Service bill

Welcome to our online Community Forum @littlestu88


If you'd like to have a look at the email we sent you when you first initiated your contract with ourselves, you'll find details on the recent CPI price rise on there. These are to blame for the recent "extra charges" on your bill.

 Plusnet Help Team - Leeds