Service Restrictions After Failed Payment
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Re: Service Restrictions After Failed Payment
27-03-2020 12:02 PM
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Please look at my account for the same reasons!
I've put up a post of my own that's been utterly ignored.
I WANT to pay the amount overdue, but can't!
PlusNet account name - markellison76
Thanks
Re: Service Restrictions After Failed Payment
04-04-2020 12:55 PM
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Many thanks
Re: Service Restrictions After Failed Payment
06-04-2020 4:55 PM
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hi you need to one of the members that as a restriction tell them you have same problem then one of the plusnet help team will rise a ticket for you hope this helps from boo1
Re: Service Restrictions After Failed Payment
06-04-2020 5:00 PM
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hi just go to the forum pick one of the members that are getting help from one of plusnet help team they then should help lift the restriction for you hope this helps from boo1
Re: Service Restrictions After Failed Payment
15-04-2020 6:08 PM
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hi bvzja thanks a lot did you get the restriction lifted i hope you did thanks again from boo1
Re: Service Restrictions After Failed Payment
15-04-2020 6:13 PM
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Re: Service Restrictions After Failed Payment
25-05-2020 11:28 PM
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Op here. I see you still have the same problem of almost instantly restricting internet access instead of after a set period. Which again stops you from accessing the plusnet website so you can pay your bill. Incredible
Please fix my internet.
Re: Service Restrictions After Failed Payment
26-05-2020 5:01 AM
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Hi, I'm having the exact same problem as the others in this thread. Is there any way somebody can help please? I just want to use my internet. I was only billed on the 23/05 and i'd been restricted from browsing certain sites by the 25/05/2020. Please Help!!!
Re: Service Restrictions After Failed Payment
26-05-2020 11:02 AM
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Hi @Sparks678, @harrybayliss I've removed those for you. If you're not able to browse still, please restart the router.
Re: Service Restrictions After Failed Payment
26-05-2020 12:31 PM
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hi sparks678 just go to the forum see any of the community with the same problem as you service restrictions that is getting help from plusnet help team i am sure they will pick this up for you hope this helps from boo1
Re: Service Restrictions After Failed Payment
26-05-2020 12:50 PM
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hi harrybayuss i am sorry to here this but if you go to the forum and reply to any of the community that is getting help from the plusnet help team with the same problems as you and i am sure they will lift the restrictions for you hope this helps from boo1
Re: Service Restrictions After Failed Payment
26-05-2020 4:00 PM
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This is the forum(unless there's now 2) and this thread the is full of people with the same issue and as above the Plusnet forum people have responsed as they usually do. There is no need to direct me to do something I've already done.
Re: Service Restrictions After Failed Payment
27-05-2020 12:31 AM
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@WillF I have recently been able to make online payments, but there is no option for this time and the pay link you get in the reminder email does not work
Re: Service Restrictions After Failed Payment
27-05-2020 12:06 PM
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Hi there @Sparks678! I'm sorry to hear you're having trouble paying online, have you tried paying with plus.net/pay?
If this isn't working are you able to log into your account directly and pay from the Billing tab?
Re: Service Restrictions After Failed Payment
17-06-2020 6:34 AM
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This thread started 26-11-2018 6:14 PM and its still occurring 🤔 🤔 🤔
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