SafeGuard Control Panel not working

[#1]

I've been using SafeGuard Control Panel since I joined Plusnet but it's now stopped working. All I get when I try to use it is a message about currently preparing my broadband and SafeGuard will be available shortly.

Thanks

[#2]

Hi @paulrmoss,

I'm sorry to hear that you've experienced this issue with Safeguard. This is an issue that we are aware of and we are working towards a resolution, however at this stage we don't have a clear timeframe as to when it will be resolved and I apologise for any inconvenience that this may have caused you.