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SMS from Team PlusNet

UncleZen
Grafter
Posts: 86
Thanks: 6
Registered: ‎15-08-2008

SMS from Team PlusNet

I got a random text from Team PlusNet out of the blue about a week ago saying that I could save money by signing up for a new deal and that I'd be contacted "in a few days" - that contact  has never happened.

Whats going on at Team PlusNet?

 

5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 688
Thanks: 187
Fixes: 29
Registered: ‎17-10-2015

Re: SMS from Team PlusNet

Good Evening, 

 

Would you mind sending me the text you received by personal message on these forums, checking your account I don't see any SMS messages sent recently from us to yourself

 

Thanks


 Paul Tarr
 Plusnet Network Operations
UncleZen
Grafter
Posts: 86
Thanks: 6
Registered: ‎15-08-2008

Re: SMS from Team PlusNet

Sent by PM

Plusnet Staff
Plusnet Staff
Posts: 688
Thanks: 187
Fixes: 29
Registered: ‎17-10-2015

Re: SMS from Team PlusNet

Brilliant, 

 

Thanks for that, I'll chase this up with our marketing team tomorrow to check this was from ourselves and update you on when to expect a call if so Smiley 


 Paul Tarr
 Plusnet Network Operations
UncleZen
Grafter
Posts: 86
Thanks: 6
Registered: ‎15-08-2008

Re: SMS from Team PlusNet

Finally got a call tonight from an agent, not sure if it was as a result of your involvement or not - thankyou anyway.

Sighned up to BB for another year for 6.50 and paid for LR in advance, saving 2.50/m

Nice!

 

Plusnet Staff
Plusnet Staff
Posts: 95
Thanks: 17
Fixes: 6
Registered: ‎30-11-2016

Re: SMS from Team PlusNet

Glad we could help @UncleZen, and even better than you've saved a bit of money on your new deal too.

Mark

 Mark Duell
 Plusnet Support