cancel
Showing results for 
Search instead for 
Did you mean: 

SMS from Team PlusNet

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

SMS from Team PlusNet

I got a random text from Team PlusNet out of the blue about a week ago saying that I could save money by signing up for a new deal and that I'd be contacted "in a few days" - that contact  has never happened.

Whats going on at Team PlusNet?

 

5 REPLIES 5
Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: SMS from Team PlusNet

Good Evening, 

 

Would you mind sending me the text you received by personal message on these forums, checking your account I don't see any SMS messages sent recently from us to yourself

 

Thanks

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: SMS from Team PlusNet

Sent by PM

Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: SMS from Team PlusNet

Brilliant, 

 

Thanks for that, I'll chase this up with our marketing team tomorrow to check this was from ourselves and update you on when to expect a call if so Smiley 

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: SMS from Team PlusNet

Finally got a call tonight from an agent, not sure if it was as a result of your involvement or not - thankyou anyway.

Sighned up to BB for another year for 6.50 and paid for LR in advance, saving 2.50/m

Nice!

 

BasilBrush
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 95
Fixes: 6
Registered: ‎30-11-2016

Re: SMS from Team PlusNet

Glad we could help @UncleZen, and even better than you've saved a bit of money on your new deal too.

Mark

 Mark Duell
 Plusnet Support