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Rewards

Becky123454321
Newbie
Posts: 1
Registered: ‎05-04-2026

Rewards

I’ve had an email which appears to be from plusnet to claim my rewards. I’ve clicked on the link and the web address also appears to be genuine. I’m hesitant because I’ve had to put in my email and username then to verify I am who I say I am, it’s now asking me to put in my postal address. I’m half expecting it to ask for my bank details and mother’s maiden name on the next page. Before I continue, is this normal for plusnet rewards?

1 REPLY 1
Lesley_W
Plusnet Help Team
Plusnet Help Team
Posts: 37
Thanks: 16
Fixes: 1
Registered: ‎11-12-2024

Re: Rewards

Hi @Becky123454321 

Welcome to our community.

It is normal for the claim link to ask these kinds of questions, but just to make sure of it's legitimacy, are you able to let me know the email address it was sent from?

Lesley