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Reward email
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Reward email
30-04-2020 6:35 PM - edited 30-04-2020 6:36 PM
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Mr order went live, sort of, on 20/4/20 as nothing worked. Router didn't turn up on time (despite my asking it be sent out early), the broadband wasn't connected properly, the landline was left with a fault. Dealing with Plus net Customer Services was nothing short of a nightmare (until one of them realised there were faults). Now as numerous customers complain there is no sign of my reward email.
I will post separately regarding my appalling fibre speed and the frustrations trying to sort that out.
I will post separately regarding my appalling fibre speed and the frustrations trying to sort that out.
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Re: Reward email
01-05-2020 6:37 PM
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Any chance of a response from a Plusnet representative please? With the amount of customers complaining about non receipt of this email it distinctly seems a bit of a con.
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