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23-09-2025 9:51 PM
Hi Plusnet team,
When is the reward card going to arrive? I saw the scheme ends on 1st of October.
Kind regards,
A new customer
24-09-2025 8:09 AM - edited 24-09-2025 8:12 AM
@AlexT
You do not get a claim email until 0 days after your service becomes live, see: https://www.plus.net/help/my-account/reward-cards-and-cashback/
If you qualify, the fact that the scheme has ended is irrelevant.
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