My line went active 3 weeks ago and I was told I would get an email within 10 days about claiming my £75 reward card, I have still had no email and am still none the wiser, I can see other people are having the same problem as well, I ordered my broadband over the phone and the offer was most definitely on at the time, the very nice lady I spoke to even told me I should get it within 10 days, can anybody help me
Thanks in advance
Re: Reward card
I'm very sorry for the time it's taken to get back to you recently. I've had a look into this case and raised a response via a support ticket on your account, which can be accessed here.