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Reward card

heather1979
Newbie
Posts: 1
Registered: 19-06-2018

Reward card

Hi I've just signed up with plusnet and was promised the reward card for doing so. I just wondered if I have to request this myself or is it automatically sent out to me? Thank you
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Reward card

Hi there.

You should receive the e-mail to claim this within 10 days after your services going active.

If you haven't received it by then let us know and we can investigate further

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Moderator
Moderator
Posts: 18,526
Thanks: 1,820
Fixes: 224
Registered: 11-01-2008

Re: Reward card

Moderators Note.
I've moved this from broadband to 'my account'

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'