cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Reward card (purecard)

Rodduz
Newbie
Posts: 1
Registered: ‎27-05-2021

Reward card (purecard)

‎27-05-2021 10:49 AM

What a shocking experience! Received card and have to activate it at plusnet.purecard.com but no such website exists! What do I do now?
Message 1 of 3
(1,211 Views)
0 Thanks
2 REPLIES 2
pjmarsh
Superuser
Superuser
Posts: 4,035
Thanks: 1,579
Fixes: 20
Registered: ‎06-04-2007

Re: Reward card (purecard)

‎27-05-2021 11:42 AM

plusnet.purecard.com works fine for me.  Are you sure you entered it correctly in your browser?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Message 2 of 3
(1,206 Views)
0 Thanks
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reward card (purecard)

on ‎27-05-2021 12:21 PM - last edited on ‎27-05-2021 1:36 PM by

Hi @Rodduz

 

Thanks a lot for reaching out via our Community Forum.

 

Please have a look through your emails, as well as your junk / spam folder, as our systems indicate that your redemption email has been sent.

Moderator's note by Dick (Strat): Typos corrected.

 

 

 

 Adam
 Plusnet Help Team - Leeds
Message 3 of 3
(1,203 Views)
0 Thanks