Reward card- not received

[#1]

Hi,
My installation date was on 01/10/25 but I still haven’t received the email with my reward card. Can you please let me know when should I expect it to arrive? Thank you

[#2]

Hi @nadence,

Welcome to the Community!

I'd be happy to help you with this. I've ppped you through a Private Message, with a little more information, if you could take a look, when you get the chance.

Rach